It feels good to be first

You landed five minutes ago. Your car is already here. No counters. No queue. It really is a First.

AGENCE DE DÉPART

LIEU DE RETOUR

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DATE DE DÉBUT

DATE DE FIN

Conducteur âgé de 25 ans et plus

J’ai un code de réduction

NUMÉRO D’ACCORD TARIFAIRE (AWD)

An Avis First customer greets an Avis concierge

Introducing Avis First

We’ve rewritten the rules of car rental ...

This is premium car hire. A meet-on-arrival service, no matter how delayed your flight.
Human concierges who care deeply about your travel experience.

You've rented before. But not like this.

How it all works

Choose Avis First

Select Avis First at checkout when booking your car

We’ll meet you at Arrivals

No counters, no queues. A dedicated concierge waiting when you land.

Enjoy the ride

Your car is already here. Your journey can begin.

Drop-off at Departures

Easy returns and no need to refuel*

* Refuelling charged at market prices

Avis First Terms & Conditions

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE AVIS FIRST SERVICE. 

Your access to and use of the Avis First service (“Avis First”) constitutes your acceptance of and agreement to be bound by these Avis First Terms and Conditions (“Avis First Terms”). Your use of Avis First is also subject to the Avis Rental Terms and Conditions (which are made up of the Rental Agreement form, Country Specific Conditions and General Conditions of Rental (Rental Terms and Conditions), the Avis Preferred Terms and Conditions. Please also see for reference the Privacy Policy. Links to Avis Terms & Conditions are located in the site footer.

Reservation Terms/Late Fees: All Avis First reservations must be made at least 24 hours prior to the beginning of the rental and can only be made directly on the Avis website in the relevant country or the Avis mobile app. You must meet all standard Avis rental and driver qualifications. All rentals must be prepaid at the time of reservation. Any Avis First late fees applicable to your rental will be as set out in Booking Conditions and your Rental Terms and Conditions. Avis First is not available at all locations or for all car classes.

Payment Methods: When making a payment (or providing a payment card for validation) as part of the booking process, we will accept American Express (excluding Travellers Cheque Cards), Discover, Diners, Visa and Mastercard (in both cases excluding prepaid cards) and Avis issued charge cards.

Cancellation/Modification/Refunds: Please see the General Terms and Conditions and Country Specific Conditions for cancellations, no-shows, and early returns.

Vehicle Delivery & Return: You must comply with all notices on the Avis mobile app pertaining to vehicle delivery and return. The failure to do so may result in additional fees and charges, in accordance with the Rental Terms and Conditions. 

Airport Locations: The vehicle must be returned to an Avis First concierge. You agree that at vehicle return, you will not leave the vehicle unattended or in the care of anyone who is not an Avis First concierge. 

Other Locations: Vehicle delivery and return will be coordinated through the Avis mobile app. 

Optional Products & Services: Optional products, services, protections and coverages (“Options”) must be elected via the relevant Avis website or through the Avis mobile app. Some Options may be added up to the beginning of the rental, and some may be added after the beginning of the rental, depending on your country of rental. See Avis mobile app for details on Options and availability. 